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Another Unhappy Trip Advisor Report about BYC on Ambergris Caye

“Lipstick on a pig”

1 of 5 starsReviewed March 2, 2013 NEW

Do Not stay here at any price! The manager, Julia Torres, put us through hell when we arrived saying they didn’t know we were coming and they were totally booked. We produced copies of our cancelled check and confirmation emails and she still stalled us for two hours before “suddenly” realizing she had a unit for us. One night in that hell hole and we insisted they find us another unit. It was filthy dirty, the blinds were broken and falling off the windows, the furniture was old, stained and wobbly, the bathroom was grimy and barely functioning, not a single picture on the dark walls and they have 2 parrots in a cage next to the bedroom window that never shut up. This was, according to Julia, the only lower unit available. We had paid for and reserved a lower unit as they are larger and have a kitchenette that allows us to cook most of our meals for the month that we are there. She put us in an upper (much smaller) unit claiming it was only until a lower unit opened up and then left us there for the entire month. We had one dented and worn fry pay and one pot that was our “fully equipped” kitchenette. We had to buy a can/bottle opener, cooking utensils, knives, dish soap and cloths, etc. as well as a scrub brush that we used to try to get some of the dirt, crud and corrosion off the faucets and out of the tub/shower. The place was filthy. The windows were so bad we couldn’t see out and one wouldn’t open and one wouldn’t close. Most of the screens were broken and let bugs and mosquitoes in all the time.The sheets were so thin you could see through them and the towels were rough, frayed and had holes in them. There was mold on the ceiling, bare bulbs in the light fixtures, and the corroded shower head was like trying to use a water-pik. The good things – the grounds are beautiful and the staff is very friendly and try so hard to help us out (even though they told us they had not been paid in three weeks), and they have a large 24 hour security staff. The location is handy for most everything in town. Looking at the Belize Yacht Club, you think you are seeing paradise, but in truth, it is lipstick on a pig. We met another couple there that had the exact same experience as us – told they weren’t expected, stuck in unit 13 (no lie!) for one night and then shoved into a smaller upper unit. We also overheard Julia telling some people that they couldn’t stay in the lower unit they had reserved because the owner had decided to stay longer, when in fact, it was a relative of Julia’s who was visiting and staying in that unit. We love San Pedro and this was our fourth trip but our first (and last) at Belize Yacht Club. There are many very nice places to stay that are clean, spacious, friendly, safe and at a less cost than they are trying to rent the BYC units for. Don’t be fooled by the exteriors and grounds. Also, many units are privately owned and they aren’t all in the same condition so if you look at one nice unit, the one you get stuck in may very well be it’s opposite.

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  • Stayed February 2013, traveled as a couple
    • 1 of 5 starsValue
    • 4 of 5 starsLocation
    • 1 of 5 starsSleep Quality
    • 1 of 5 starsRooms
    • 1 of 5 starsCleanliness
    • 3 of 5 starsService
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